Who are a freight broker’s customers?

There seems to be ongoing confusion about who are a freight brokers customers? What type of businesses use freight brokers to manage their freight?

Let’s start with the basics, a freight broker is a middlemen that basically matches “Shipper” loads with “Carrier” truck capacity.  For more detailed information visit my previous post titled “What is a freight broker?”

A freight brokers customers are typically referred to as “Shippers” and include companies that manufacture, produce, distribute, import or export goods that require transport.  

My definition lends itself to cover a wide range of companies including a relatively small group of larger well known companies like US Steel, Coca Cola, Walmart and Home Depot.

As well as over 1 million + small to medium sized companies that need to utilize freight brokers and motor carriers daily to move their goods as a part of their normal buying or selling process.

Several times a month someone will email me the question, “Can you tell me a load board where I can find shipper loads?”

My answer is always the same, load boards are designed predominately for freight brokers and motor carriers to share and communicate available loads and available trucks in an effort to make a match.  The only loads you will see on most load boards will be other freight brokers and they are not looking for another broker, they want to connect directly with motor carriers that have equipment ready and willing to haul the load.  

See “What is a load board?” for more details.

The best way for freight brokers or freight agents to acquire shippers is to visit them face to face or call them on the phone and explain the value they can bring to the shipper.  This takes skill, perseverance and most of all knowledge about the industry and how it works in order to be effective.  

That is one of the reasons why I strongly recommend taking some sort of freight broker training program before trying to become a freight broker or freight agent.

Please note, I had over 11 years of sales/entrepreneurial experience before I started my freight brokerage and I still invested over $10,000 in freight broker training in advance of making my first sales call to a prospective customer.

To hear my story on how I got started with no experience and grew my freight brokerage to over $80 million a year in sales CLICK HERE!

If you are curious how much money a freight broker or freight agent can earn check out this quick 3 minute video by CLICKING HERE!

To your success,

Dennis Brown
Owner, www.FreightBrokerBootcamp.com

Owner, CEO

Dennis Brown the freight broker, is the owner of FreightBrokerBootCamp.com and former CEO of Logistic Dynamics, Inc. (LDi) one of North Americas fastest growing logistics providers. Dennis has over 25 years of hands on experience as an entrepreneur and is widely regarded as an expert in logistics, freight brokerage, business growth strategies and B2B sales and marketing. Dennis became a freight broker in 2003, as a one man operations with NO industry experience . He went on to do over $200 million as a freight broker, eventually selling the freight brokerage to spend more time with his family. Dennis Brown has trained over 10,000 students, in 16 different countries, how to become a freight broker or freight agent. Many of his students have went on to build highly successful and highly profitable freight broker businesses.

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